Accidents happen when we least expect them.  Sure, a lot of things can be prevented, but then there are those times when we experience a fluke.  Remember that it’s not what happens but how we react.  When you experience a vehicle emergency, the best thing to do is to ensure your safety, then contact Greensboro Towing Service.

We will take over from there.  Let us worry about the dirty details.  We will request that you provide us with as much information as possible, so that we can dispatch the appropriate team and equipment for your needs.

Towing versus Recovery

Most laypersons don’t realize that there is a difference between towing and recovery.  The key difference lies in the circumstances.  When performing recovery work, we are often hoisting valuable equipment and liquids from roads, ravines, bodies of water and ditches.  Some of our recovery work includes semi truck accident cleanup, medium vehicle duty recovery, HAZMAT recovery, semi-truck and mud recovery.

We have also engaged in bunking and unbunking along with decking and undecking.  You may find that you need construction site extraction services.  When you do, trust that you can count on us.  Our tow operators are cautious, experienced and swift.

Prompt 24 Hour ETAs

When engaging in recovery work, time is of the essence.  Our dispatchers are trained to answer every call on the second ring.  When you contact us after regular business hours, the call is intelligently routed to the tow operator on call.  Our ETAs are always between fifteen to forty-five minutes.  If we are unable to reach you within the specified amount of time, we will forfeit your business and give you the opportunity to seek assistance elsewhere.

Tow operators typically arrive within five minutes of the pre-determined ETA.  Our motto is that we will never leave you stranded.  In addition to expertise you are guaranteed to receive assistance in record time.

Private Storage Facility

We wouldn’t be a full service wrecker company if we didn’t have a private storage facility.  There are times when a vehicle, equipment or materials must be stored while matters are being sorted out.  Sometimes ownership and legal issues are at stake.  Once we recover a vehicle, machinery, chemical or perishable item, we can either transport it to your preferred location or store it within our facility for safe keeping.  The storage facility is climate controlled and monitored by CCTV.

We keep accurate records to prevent discrepancies.  Items are not released until payment arrangements have been made, ownership has been established and the appropriate documentation has been signed.

Recovery Vehicles

The types of vehicle and equipment utilized will depend entirely upon the circumstances.  We will ascertain the weight, location and position of the vehicle along with weather conditions to determine the best strategy.  It may ease your mind to know that we possess four heavy-duty vehicles within our fleet.  Two are flatbeds, one is a roll back and the third is a heavy-duty rotator truck.  Each is complete with winches for effortless extractions.

In addition to possessing the appropriate equipment, we also have veteran tow operators on staff that are trained to utilize best practices to ensure the safety of all involved.